Know what you are actually owed when a device fails.
Manufacturers write warranty terms. Congress and your state legislature write the rules those terms have to live inside. We explain the difference, in plain English, with the law cited so you can check it.
Read the guidesClaim a warranty
What is covered, how to file, and how to answer a denial.
Know your repair rights
Void stickers, third-party parts, and the state laws that changed things.
Get a refund
What US law gives you when a seller says no.
Latest guides
All guidesAmazon returns and warranties: how the process actually works
Sold by Amazon, third-party fulfilled by Amazon, and third-party self-fulfilled are three different situations. Knowing which you bought decides everything.
Right to repairAppliance repair rights: why fridges are different from phones
Appliance warranties are structured differently, parts are more available, and the economics of repair are better. What that means for you.
Warranty claimsBattery capacity loss: when is it wear and when is it a defect?
Manufacturers cover batteries that fail but not batteries that age. Where the line sits, how to prove which side you are on, and what to do about it.
Repair decisionsCracked screen: your four repair options compared
Manufacturer repair, authorised service, independent shop or DIY. What each actually costs you in money, time and risk to the rest of the device.
Right to repairHow to choose an independent repair shop
The six questions that separate a good repair shop from a bad one, and the answers you want to hear.
Repair decisionsYour drive failed: data recovery options and what they cost
What to do in the first hour, when software recovery works, when you need a lab, and how to avoid making it worse.
Warranty tracker
Add your devices and see which warranties are about to expire. Everything stays in your browser — no account, no upload.